The Business Service Management (BSM) and Information Security teams of MFEC, in collaboration with ServiceNow, organized a workshop on ‘Accelerating Vulnerability Response’ to exchange insights on the ‘Security Operations (SecOps)’ solution, aimed at closing security gaps and enhancing business operations for clients.
In this workshop, participants and speakers discussed and shared their views on how SecOps operates to reduce organizational risks by managing and responding to threats. By integrating security with IT operations, SecOps helps minimize work time and inefficient use of resources. It prioritizes and reports on all current and future risks and vulnerabilities, ensuring that threat responses are accurate and prompt.
Key topics presented by experts from MFEC and ServiceNow during the workshop included:
– Discovering the ServiceNow Platform by Thanaed Chiawchanlikit (BSM Manager, MFEC)
– Overview of ServiceNow Security Operations by Jovern Oh (Solution Sales Executive, ServiceNow)
– Enhancing Vulnerability Management and Remediation with ServiceNow Vulnerability Response by Andrew Chang (Advisory Solution Consultant, ServiceNow)
– A live demo offering participants a clear understanding of advanced tools and techniques.
The combined expertise of the BSM and Infosec teams has significantly enhanced the effectiveness of security solutions. With the support of expert partners like ServiceNow, MFEC is able to serve as a comprehensive Tech Partner, addressing challenges and creating business opportunities for clients across all dimensions.
