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MFEC | The Leading Tech Company in Thailand

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Enhance Your Business Security with the SecOps Solution from ServiceNow

SecOps (Security Operations) from ServiceNow is an approach to managing system and data security within an organization, focusing on threat detection to provide visibility into cybersecurity risks and reduce vulnerabilities in the system. It also enables you to prioritize issues or risks effectively. Professional Collaboration between Business Service Management (BSM) and Information Security (Infosec)  BSM, experts in IT operations with experience in using tools or software, has collaborated with Infosec, specialists in security with experience in security tools.  The result is a more comprehensive threat protection system. This enables efficient and responsive implementation of security operations, addressing issues quickly while enhancing business opportunities. It also elevates system security beyond previous levels. Which Problems Can SecOps Solutions Help?  Threat Detection: Enables businesses to identify and respond to threats quickly, preventing damage and reducing potential risks to the system. Prioritization of Issues: Helps in identifying and prioritizing the most critical

MFEC

MFEC

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MFEC and ServiceNow Co-Host ‘ServiceNow Innovation Summit Bangkok (Put AI to Work for People)’

MFEC and ServiceNow co-hosted the ‘ServiceNow Innovation Summit Bangkok (Put AI to Work for People)’ to showcase solutions that streamline IT services in customer organizations, reduce complexity, and enhance user satisfaction by integrating Generative AI into ServiceNow, while Ms. Piamnatda Guntawong, Solution Consultant Manager at MFEC, spoke as an expert on the solution.  This solution combines ITOM (IT Operations Management), ITSM (IT Service Management), and Generative AI, offering flexibility and adaptability to meet the unique needs of various industries. ITOM (IT Operations Management) involves managing an organization’s IT operations, covering the automated discovery of IT infrastructure and services. It also utilizes AI to aggregate issues and relationships, reducing the time needed to identify root causes and ensuring efficient and continuous IT operations. ITSM (IT Service Management) is the management of IT services that enables organizations to provide services quickly, with high quality, and effectively meet business needs. Integrating AI enhances

MFEC

MFEC

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MFEC Collaborates with ServiceNow to Organize Workshop ‘Accelerating Vulnerability Response’

The Business Service Management (BSM) and Information Security teams of MFEC, in collaboration with ServiceNow, organized a workshop on ‘Accelerating Vulnerability Response’ to exchange insights on the ‘Security Operations (SecOps)’ solution, aimed at closing security gaps and enhancing business operations for clients.  In this workshop, participants and speakers discussed and shared their views on how SecOps operates to reduce organizational risks by managing and responding to threats. By integrating security with IT operations, SecOps helps minimize work time and inefficient use of resources. It prioritizes and reports on all current and future risks and vulnerabilities, ensuring that threat responses are accurate and prompt. Key topics presented by experts from MFEC and ServiceNow during the workshop included: – Discovering the ServiceNow Platform by Thanaed Chiawchanlikit (BSM Manager, MFEC) – Overview of ServiceNow Security Operations by Jovern Oh (Solution Sales Executive, ServiceNow) – Enhancing Vulnerability Management and Remediation with ServiceNow Vulnerability Response

MFEC

MFEC

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MFEC and ServiceNow Co-Hosted TH FSI CRO Roundtable: The AI tsunami

In the fast-paced and ever-changing financial sector, addressing risks while striving for sustainability and stability is an essential issue that organizations must carefully consider, to meet the needs of today’s market and customers. MFEC and ServiceNow co-hosted the seminar “TH FSI CRO Roundtable: The AI tsunami: How to prepare for the risks, as well as the opportunities.”  The event highlighted the challenges and opportunities presented by AI, facilitating the sharing of insights and experiences among risk management executives from Thailand’s leading financial institutions, fostering valuable knowledge exchange. The primary goal of this seminar was to emphasize the importance of adapting to and leveraging advancements in AI. It focused on maintaining organizational trust and effectively reducing risks, while also enabling companies to fully respond to the rapid changes in the financial landscape.

MFEC

MFEC

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MFEC Attends the ServiceNow Asia Partner summit in Singapore

MFEC leads a team to participate in the ServiceNow Asia Partner Summit in Singapore as a Specialist Partner with expertise in ServiceNow, engaging in discussions with partners from various countries to exchange business perspectives and update knowledge on technology, focusing on Generative AI and the development of other technologies, to deliver the best outcomes for customers and jointly drive the sustainable growth of ServiceNow in Asia.  This participation is part of MFEC’s mission to transform IT challenges into future advantages through collaboration across all sectors, with the expectation of applying the knowledge gained to enhance service solutions for businesses in Thailand.

MFEC

MFEC