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Digital Transformation & AI Adoption

We harness the power of artificial intelligence and make a positive impact on the world.

We are driven by a shared vision of leveraging AI technology to solve complex challenges and drive innovation within companies. Consists of the members with diverse experiences, who understand and have access to various businesses. The team, therefore, is ready to be a part of the long-term planning of using tools and technology as the parts of development and elevation of customer services.

Marketing Technology (MarTech)
to uplift your customer services

MFEC’s MarTech Innovation team consists of the team members with diverse experiences, who understand and have access to various businesses. The team therefore is ready to be a part of the long-term planning of using tools and technology as the parts of development and elevation of customer services such as Business Consulting, Customer Data Platform (CDP), Growth Marketing Platform (Marketing Automation), Chatbot, Social Listening

Growth Marketing Platform (Marketing Automation)

A tool installed on clients’ website or mobile applications for the purpose of data analyzing for customers’ origins, and later presents the customers with Marketing Personalization.

Chatbot

A tool that helps answering questions and signifi-cantly substituting the works of the staff. Chatbot will integrate with clients’ back-end systems, whether it is CRM or ERP, making it easier to work, register, and answer questions. Chatbot will work with other chat messaging programs.

Customer Data Platform (CDP)

A tool that is used for collecting clients’ data in various social media platforms, such as Facebook, Twitter, LINE, Instagram, and TikTok. The data will be analyzed for customer segmentation, customer behavior, product, and customer journey.

IIoT & Smart Solution

A technology for extending the control systems and machines used in traditional factories by using the machine’s information in the factory transmitted to center and show information status to relevant parties via mobile phones, computers, and monitors instantly. The operation is a combination of many systems to work continuously together, including the Sensor Hardware Platform and Mobile Application.

AI-Lab

Empowering business with cutting-edge AI to pioneer a better future by our dedicated researchers and engineers who can utilizing AI to solve complex challenges and drive business solution.

Our Partners